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Home » Returns & Refund Policy

Returns & Refund Policy


RETURN POLICY
 
Last updated February 18, 2022
 
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information on our return policy.
 
RETURNS
 
All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
 
RETURN PROCESS
 
To return an item, please email customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:
 
We Love Doodles
Attn: Returns
RMA #
3182 Campus Drive #275  
San Mateo, CA 94403  
United States  
 
Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 
 
REFUNDS
 
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least thirty (30) days from the receipt of your item to process your return or exchange.
 
EXCEPTIONS    
 
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange. 
       
 
QUESTIONS
 
If you have any questions concerning our return policy, please contact us at:
(408) 475-6169 
[email protected] 

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We Love Doodles is dedicated to our F2B Mini Goldendoodle named Kona. We strongly believe that dogs can teach humans more about how to live than humans can teach a dog. 
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