When you think of online shopping, you probably think of Amazon. While it is undoubtedly one of the most accessible places to buy and sell dog products, it does not always ensure the highest quality in those purchases. This Amazon vs Chewy comparison will illustrate their most important differences.
Chewy is a pet-specialized online storefront that offers a variety of dog-based products. Its unique products are one of a kind and higher quality than other online competitors.
After reading this comparison, you’ll better understand how Chewy vs Amazon stack up for shopping.
Before reading this comparison, check out: PetPlate vs Ollie: Dog Food Delivery Comparison! (2023) and Healthy Paws vs Pumpkin – Dog Health Insurance Comparison! (2023).
What Does Amazon Do?
We all know Amazon as the big online retailer, but how exactly does it run?
Amazon excels because it offers the widest variety of products on any storefront. This means there are more options for your pets than even specialized websites like Chewy.
Amazon also has a top-notch customer service policy. If you are unsatisfied with a product, seller, or even the time it takes to ship, it is easy to receive a refund or return an item you buy.
Your dog might need some food, but being blasted by countless brands can make this needlessly complicated. The sheer quantity of stores on Amazon’s platform also leads to issues with sellers.
Amazon sells items from its own manufacturers. But Amazon also has so many sellers on its platform that it can’t reasonably catch every scammer or shady practice happening, despite its best efforts. As such, it is common to purchase a product and get one of lower quality than promised.
You do, of course, have the option to read other customer reviews, but this is not always reliable either. Sellers can either hire others or create fake reviews to boost their ratings.
Overall, Amazon is a good place to buy dog toys and food. It just becomes a pain to fully research.
What Does Chewy Do?
Unlike Amazon’s immense flexibility, Chewy is a more focused platform. This premium website is tailor-made to make researching pets’ needs and buying items like clippers as streamlined as possible.
Chewy’s search engine is a real stand-out here. The website allows you to search for products based on the category of item, type of pet, and brand name. It’s easy to quickly sort and find what you need.
Another benefit of Chewy’s specialization is the inclusion of nutritional information. Chewy dedicates a large section of food pages to the ingredients, warnings, and even some instructional tips.
Chewy even features an online pharmacy. Instead of making a lengthy trip to the local vet or pet store, simply send in your prescription and have the medicine delivered. Rather than taking an hour or so for the trip, you can save the hassle and spend that time with your pet instead.
The only major downside of using Chewy is its reviews. Much like Amazon, Chewy has difficulty filtering and monitoring reviews. As such, it’s possible to find a less-than-genuine review.
Are Amazon and Chewy the Same?
Amazon and Chewy are two different websites.
On the surface, Chewy may seem a bit derivative of Amazon. Why would you ever use Chewy if you can already buy all of the pet food you might want on Amazon?
The difference between Chewy and Amazon is quite simple. It is quality vs. quantity.
While Amazon is great for an all-in-one trip, Chewy excels at specializing in pet-specific products. This makes the latter stand out as more of a premium platform than an all-encompassing one.
Is It Better to Work at Chewy or Amazon?
Which company you would prefer to work for largely depends on your position and what you value. These companies feature a variety of roles, including customer service representatives, software engineers, and all sorts of management positions.
According to various firsthand reviews from past and present workers, Amazon runs like a lot of other major corporations. The pay is good, the workplace is diverse, and there is room to move up. Amazon is also a great place to network and enhance your resume.
While entry-level jobs at Amazon sound good on paper, there are downsides. The benefits of any customer service rep or warehouse worker are underwhelming, and the company has strict quotas.
This means Amazon will have you doing difficult hours despite paying more than comparable entry-level jobs. Many workers also claim that Amazon’s management team is lacking and demanding.
Entry Level vs Upper Management
Conversely, middle and upper management has it pretty well at Amazon. These employees get sizable wages with excellent benefits, including health, dental, a 401K, pet insurance, and even a small discount from the company itself.
Many of these managers are hired from within. Additionally, front-line operations employees have had their entire education paid for by the company. Even outside COVID front liners, Amazon offers education and skills training benefits to most employees.
Amazon is a pretty good workplace if you have any specialized skills or communications skills. Just be aware that if you are working in the warehouse or customer service, it can feel like a grind.
Chewy Has a Comparable Experience on a Smaller Scale
One of the significant differences between the two companies is their management. While Amazon’s management is demanding and asks a lot of each employee, Chewy seems better-staffed and more employee-focused.
Many lower-level employees have praised the company for its compassionate managerial team and more manageable environment.
That being said, Chewy also lacks the same upward momentum. It is a lot harder to stand out at Chewy, and therefore, it is much harder to move up in the company. While workers at Chewy are not necessarily in a dead-end job, it can take a lot of effort to make significant jumps.
Is Chewy Owned by Amazon?
Amazon does not own Chewy.
Chewy was actually purchased by PetSmart back in 2017. At the time, this was the largest purchase of an e-commerce company ever. This is because Chewy is an enormous website and remains one of the gold standards for premium online shopping.
Will Amazon Buy Chewy?
As of 2022, no public record states that Amazon plans to purchase Chewy.
While Chewy is a sizable online storefront, it is not competing for the same market space as Amazon. The companies differ in product range and features, and Amazon is not currently losing an abundance of its business to the smaller company.
Amazon already owns a pet supply company called Wag. Wag offers an in-house Amazon option for dog and cat pet food.
Frequently Asked Questions
When comparing Chewy and Amazon, there are a lot of questions. Below, we’ve tackled some of the most common topics for you.
Chewy has a 100% satisfaction return policy. This means that unless you aren’t satisfied with your purchase and product, you can always return it, even if it is food. Chewy hosts a rapid and helpful customer service line if you have any further questions about returning products.
Contrary to popular belief, Chewy’s biggest competitor is not Amazon. The biggest competitors to their online storefront are Petflow, Fidotek, and PetLove.
Chewy does not do animal testing or perform cruel acts on domestic pets.
One of the big selling points of Chewy is its online pharmacy. As such, it is natural to ask if the prescription drugs are FDA-approved.
Chewy’s prescriptions are sourced exclusively from manufacturers registered with the FDA and are only distributed by those licensed by States. The company has stated that its priority is pet health, and they have to hold its distributors to the same standard.
As stated earlier, Chewy’s main advantage is its focus on high-quality pet products rather than a wide variety of items.
Chewy has staff dedicated to contacting veterinarians personally for approval. This ensures that all prescriptions are legitimate and no excess prescriptions get out.
This also boasts the advantage of quicker alerts. Veterinarians can notify Chewy if a change in diet or medicine is recommended, allowing you to get this information without the hassle.
It would be strange for a company such as Chewy not to be dog-friendly. As such, the company allows employees to bring their pet dogs to work during the day. Their pet-friendly offices are a fun and inviting workspace for pet lovers.
As the largest employer in the United States, Amazon is relatively easy to get a job at. It has workplaces all over the country and many lucrative positions. While not all positions are available to everyone at all times, it is undoubtedly one of the easiest businesses to receive a job from.
Conclusion for “Chewy vs Amazon Comparison: Real Customer Experience”
In the end, Chewy and Amazon are two pretty different companies. While there Is overlap between their products, Chewy focuses entirely on pet services, while Amazon tries to cater to all audiences.
As our Amazon vs Chew comparison shows, it ultimately comes down to what you are looking for rather than an answer set in stone.
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Garrett loves animals and is a huge advocate for all Doodle dog breeds. He owns his own Goldendoodle named Kona. In addition, he volunteers at the Humane Society of Silicon Valley, where he fosters dogs and helps animals. Garrett enjoys writing about Doodles and believes that dogs can teach humans more about how to live than humans can teach a dog.
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